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NFL
NFL Account Support
NFL Account Support
Troubleshooting guide and general information pertaining to your NFL account.
I need help signing in to an existing account
Can I still log in to my NFL account if I click “Reject” on the privacy banner at the bottom of the page?
How do I find my Apple Private Relay email address?
I’m getting an “invalid API key” error screen when trying to access my account from an NFL or team mobile app
I'm getting error code: 403005 when logging in using Google Chrome on my Android device
I’m trying to sign in to my NFL account and the Continue button is inactive
I’m trying to sign in from a team app but the app gets stuck in a loading state or the app’s “Sign In” button is unresponsive
See all 14 articles
Issues updating my password, email address & other account information
GDPR Additional Information Guidance
How do I update my profile information?
Using biometric authentication as an alternative to a password (i.e. Use Touch ID, Face ID, etc).
I’m not getting the email to reset my password
I’m not able to provide my Canadian address information on the Complete My Profile Page during the sign up flow.
Password Troubleshooting for recently migrated accounts
See all 7 articles
I need help creating an NFL account
I can’t create an account & end up on a screen with a vague message about being “ineligible”.
I’m getting an error when I’m trying to create my account
Troubleshooting Instructions
Clear Mobile Browser Site Data
Delete & Re-Install the Mobile App(s) you may have signed in on
Sign out from the device’s mobile browser
