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Technical

  • I subscribed to NFL+, but I am having trouble accessing NFL+ exclusive content. What should I do?
  • I’m having trouble watching NFL+ content on Safari. What should I do?
  • How many concurrent streams can I have with NFL+?
  • How do I restart or relaunch NFL+ in the NFL App?
  • I adjusted the quality settings on my computer. Why is the video still choppy or low quality?
  • Why is the video choppy or taking a long time to start on NFL+ in the NFL Mobile App? Why is the video choppy or taking a long time to start on NFL+ in the NFL Mobile App?
  • My internet connection is much faster than the recommended minimum speeds. Why is my video choppy or low quality on my computer?
  • I’m getting a message that my connection speed is insufficient for streaming video, but I can still hear audio. What’s going on?
  • After I sign in and click on a game, I only get a spinning circle. What should I do?
  • Why is the video not playing?
  • Can I access my NFL+ subscription from multiple devices?
  • What are the minimum system requirements for NFL+?
  • What devices does NFL+ support? Are there are any requirements for those devices?
  • What is the highest quality stream available?
  • What are the NFL+ supported devices?
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