NFL+

Billing and Account Management

• How can I upgrade my NFL+ subscription plan?
• Special Offer: NFL+ Pricing
• I am a Verizon wireless customer and received an NFL+ Premium Subscription offer code. How do I redeem my offer code?
• How do I cancel my NFL+ subscription?
• What is the refund policy for NFL+
• I am having issues redeeming the offer for up to 3 free months of Apple Music that comes with my NFL+ subscription. Where can I find support for this?

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Getting Started

• On which devices can I watch games with NFL+?
• How do I sign up for NFL+?
• What is NFL+?
• What games are available LIVE with NFL+?
• I have NFL+, but I can’t access live games on my connected television. How do I access live games?
• What games can I listen to with live audio on NFL+?

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Access and Content

• What is the blackout policy for games on NFL+?
• Where is NFL+ available?
• Can I cast NFL+ content to my Smart TV or connected device?
• Why can I not see my account details?
• Can't access your subscription?
• How do I watch Thursday Night Football if I'm subscribed to Amazon Prime?

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Technical

• I subscribed to NFL+, but I am having trouble accessing NFL+ exclusive content. What should I do?
• I’m having trouble watching NFL+ content on Safari. What should I do?
• How many concurrent streams can I have with NFL+?
• How do I restart or relaunch NFL+ in the NFL App?
• I adjusted the quality settings on my computer. Why is the video still choppy or low quality?
• Why is the video choppy or taking a long time to start on NFL+ in the NFL Mobile App? Why is the video choppy or taking a long time to start on NFL+ in the NFL Mobile App?

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