If NFL+ video quality is choppy or low, try using different web browsers like Firefox, Chrome, or Safari. If the issue persists across multiple browsers, check the following troubleshooting tips.
Poor video quality is usually caused by internet bandwidth, CPU usage, or conflicts with local software or network (e.g., security apps or content filtering).
Internet Bandwidth
Make sure no one on your network is downloading music, movies, or games while using NFL+, as these activities can reduce your bandwidth.
You will need a download speed of 5 Mbps or higher to watch streaming video with NFL+ at the highest available quality. You can use this free online tool to check your Internet connection's speed here and select the New York option as a baseline.
Even with a fast internet connection, congestion can slow down the stream, cause connection issues, or lead to buffering. Often the interruption is temporary. If you repeatedly have problems connecting, please notify your ISP. There are often quick fixes they can make when they learn about your issue.
Networks in places like colleges, hotels, or businesses may cause streaming issues if some ports are blocked or restricted.
* NFL+ is available in the United States only. For users outside of the United States, please visit DAZN
* NFL+ is not available in US territories.
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