After I sign in and click on a game, I only get a spinning circle. What should I do?

If you are trying to watch a game and you are seeing a continuously loading circle or connection error within the video player, this can usually be resolved by signing out of NFL+, clearing your web browser's cache, and then relaunching the browser.

If you are unsure of how to clear your web browser's cache, please see the links below.

• Chrome
• Firefox
• Edge
• Internet Explorer 11 
• Internet Explorer 9
• Internet Explorer 7 & 8
• Safari

 

* NFL+ is available in the United States only. For users outside of the United States, please visit DAZN
* NFL+ is not available in US territories.