I’m getting a message that my connection speed is insufficient for streaming video, but I can still hear audio. What’s going on?

If you receive this message in NFL+, your connection speed is not fast enough to support streaming video. NFL+ will still play the audio portion of the stream so you can listen without interruption to the game or program you are viewing.

* NFL+ is available in the United States only. For users outside of the United States, please visit our Game Pass International Guide.
* NFL+ is not available in US territories.
* Users in China can visit the Game Pass China Guide.
* Canadian users can visit the DAZN Guide.