I’m trying to sign in but the sign in button spins indefinitely

Fans who are trying to sign in might encounter an issue where the Sign In button on the below screen spins indefinitely.  

 

Troubleshooting recommendations for this issue:

1. Check your device to see if you are connected to WiFi or your mobile network.  If you are having connectivity problems, the site may not work correctly.  
2. Sign out from the device's mobile browser
3. Clear Mobile Browser Site Data
4. Delete & Re-Install the Mobile App(s) you may have signed in on.  
5. If you continue to encounter issues, please contact us using this website’s chat tool.