I’m getting an “invalid API key” error screen when trying to access my account from an NFL or team mobile app

Fans who are trying to sign in or access their account might encounter an issue where the site fails to load, instead showing only this error message: {“error” : “invalid_request”,”error_description”:” Invalid ApiKey in request.”}.  

 

Troubleshooting recommendations for this issue:

1. Sign out from the device's mobile browser
2. Clear Mobile Browser Site Data
3. Delete & Re-Install the Mobile App(s) you may have signed in on.  
4. If you continue to encounter issues, please contact us using this website’s chat tool.